With Endear, you can send the same e-mail or text message to multiple clients at the same time. Unlike a regular email, customers cannot see that a message is sent to multiple recipients; a message looks like it was sent exclusively to them.
1. Click on Recipients at the top of your message
2. Select customers you want to message by checking the boxes next to their names
The list will open to your list of clients by default, but you can either scroll through all store clients, or use the search bar to locate someone specific. As you select more people, a counter of your total will appear.
3. Click Insert Clients
You can insert clients by clicking the blue button at the bottom of the page.
4. You'll see that each client's email address or phone number will appear in the To field.
You can always add or remove clients once you've inserted this first batch.
When you send a message to multiple customers, a unique thread will be created for each of them so you can continue to correspond with them one-on-one.