To assign multiple associates to a task, first follow the instructions to create a messaging task here. [Insert link]

When you get to the user selection  screen, select the users who you would like to assign the task to.

2. After following the remaining prompts, you will be rerouted to your Task's page. From this page, you can use the drop-down menu to see which clients each associate is meant to contact. 

Please note: You do not have to keep the box in the corner that says "assign clients to associates" checked. The system will automatically divide customers evenly across associates.

Did this answer your question?