There are two ways to set up an e-mail contact method in Endear. You can either use Endear's domain, or your own custom domain. A domain is the part of the email address that comes after the @ symbol.

You can set up your e-mail contact method directly through the Endear app by taking advantage of the subdomain we provide, endear.chat. We will automatically add your brand as a subdomain to make it easy for your customers to identify who the message is coming from (yourbrand.endear.chat). 


Alternatively, you can connect your own custom domain for a more branded experience, such as shop.mybrand.com, but you will need to set up DNS records to complete this process. 

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