You can add an e-mail contact method from within Endear when you take advantage of our domain, endear.chat. 

How to set up email contact method in Endear

1. Click on Chat from the Settings page

2. Click on +New, and select Email Address

3. Enter the From name you'd like to use for sending email 

Endear will automatically create a default domain based on the name of your team (yourbrand.endear.chat)

4. Choose which users you want to have access to this contact method when sending messages

Endear will prompt you with a list of current users, and multiple users can share a contact method.

5. Select at least one user to serve as the manager of the contact method using the toggle under the user's name, then click Next. 

Note that you will not be able to move on to the next step until you select a manager.

6. You'll see this new contact method and the assigned users in the Manage Channels section of your Chat Settings page - you can visit this page to add additional users whenever you'd like. 

Now users can send e-mail messages from this new address! 

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